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Your Weekly Delivery Cycle
Every 7 days � from basket selection to your front door

This Week's Delivery Schedule

Week of June 9 � June 15, 2026 � Tracking: CGP-2026-W24-4R7K

Week 24 of 52
Thursday
Basket Confirmed
You confirmed your Jun 5 basket preferences including Halal options
✓ Done
Friday
Order Placed
Your basket order was sent to the regional fulfilment centre
✓ Done
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Today � Mon
Being Packed
Your basket is being assembled at the Toronto East centre
⚙ In Progress
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Tuesday
Out for Delivery
Your driver will be assigned tomorrow. 1-hour heads-up notification.
Tomorrow
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Tuesday
Delivered
Neutral packaging. Contactless drop. Notification on arrival.
9am�1pm

Your Current Basket � Jun 10 Delivery

CGP-2026-W24-4R7K
Confirmed Placed Packing En Route Delivered
🥦 Broccoli � 2
🍗 Chicken (Halal) 2kg
🥚 Eggs � 18
🍚 Rice 5kg
🍅 Tomatoes � 6
🥛 Milk 4L
🍞 Bread � 2
🧼 Soap � 3
🧻 Toilet paper �4
🫒 Cooking oil 2L
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Household Support Categories
Every household category receives tailored basket sizes, priority status, and specialist support
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Senior Household
Senior Priority Programme
For households where at least one member is 65 or older. Priority queue, softer food options, and weekly phone-in support from a Larissa companion.
First delivery slot each week
Soft foods and easy-open packaging
Phone-in basket support (no app needed)
Doorstep assistance option available
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Family Household
Family Support Package
For households with 2+ adults and children under 18. Larger basket quantities, child-specific items, and school-lunch-friendly selections included.
Extended basket quantities
Child-friendly snacks and cereals
School-term extra provisions
Baby/toddler items if needed
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Single Adult
Single Household Pack
Designed for individuals living alone. Smaller, targeted basket � single portions, variety packs, and no-waste packaging to reduce food spoilage.
Single-portion optimised basket
No-waste packaging and sizes
Bi-weekly option recommended
Variety pack rotations
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Newcomer / Refugee
Newcomer Welcome Pack
For households within their first 24 months of arriving. Automatic sponsorship eligibility, culturally familiar food options, and Larissa multilingual support.
Automatic sponsorship consideration
Culturally appropriate food selections
Larissa support in 12 languages
First month free on sponsorship
Disability Support
Disability & Care Household
For households with a member experiencing long-term illness, disability, or care needs. Specialist dietary options, doorstep assistance, and flexible scheduling.
Doorstep and indoor drop assistance
Medical dietary accommodations
Flexible delivery window
Easy-open packaging on request
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Couple / 2-Person
Two-Person Household Pack
Sized for two adults. Balanced portions, meal-planning friendly selection, and reduced packaging. Includes a personal care supplement every other week.
2-person optimised quantities
Meal-plan aligned items
Personal care bi-weekly supplement
Easy bi-weekly delivery option
Senior Priority Programme

Our seniors come
first � every time.

The Myissues Community Grocery Programme gives senior households first delivery slot priority every week, no exceptions. Because the people who built our communities deserve to be served first.

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First delivery window every week � seniors receive their slot before all other categories, guaranteed.
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Phone-in basket support � no smartphone or app required. Call a real person (or Larissa) to confirm your basket by phone, every Thursday.
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Doorstep assistance � for seniors who need help receiving their delivery, our driver will assist with carrying boxes to the entrance or kitchen.
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Soft food and easy-open options � dietary accommodations for dental needs, restricted diets, and reduced cooking capacity.
2,400+Senior Households Registered
100%Priority Slot Guarantee
$0Fee � Sponsorships Available
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How Donations Reach Your Household
Every donor gift is tracked, allocated, and delivered to real households � transparent and auditable

Community Donation Flow

Donations are allocated weekly � All allocations published publicly

Live allocation
Recent Donation Activity � This Week
Anonymous Donor
$120
Funded 6 household deliveries
Greenfield Foods Ltd
$4,800
Funded 240 deliveries this week
Community Member � 47
$940
Micro-donors funding 47 households
This Week's Delivery Fund $142,800 raised of $180,000 target
79% of weekly delivery target reached � Gap covered by programme reserves
Every donation is publicly logged in the Myissues Programme Ledger � verified by a third-party auditor quarterly. View donation ledger →
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Full Member Benefits
Everything included in your community membership � no hidden extras

Community Grocery Programme � Member Benefits

All benefits active from your first delivery � No tiers, no upgrades required

Weekly Home Delivery
Fresh groceries delivered to your door every week on your chosen day. Contactless drop, unmarked packaging, flexible windows.
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Customisable Basket
Confirm or adjust your basket contents every Thursday via the app, web, or phone. Dietary preferences applied automatically.
Verified Member ID
Your unique digital Member ID is your identity in the system. Use it for deliveries, companion support, and programme communications.
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Dietary Accommodation
Halal, Kosher, Vegan, Vegetarian, Gluten-Free, Diabetic-Friendly, Infant, Lactose-Free � set once, applied every week automatically.
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Larissa Companion Support
Ask Larissa to help you confirm your basket, track your delivery, report an issue, or get support � in 12 languages, 24/7.
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Pause or Skip Any Week
Going away or don't need a delivery? Pause for up to 8 weeks, skip individual weeks, or change your schedule � no penalty ever.
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Full Privacy Protection
Zero programme branding on packaging. No community notifications. No disclosure to third parties. Your membership is strictly private.
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Monthly Account Summary
A private monthly summary of your deliveries, basket contents, and the donor contributions that supported your household that month.
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Community Connection
Optional access to the Myissues community forum, recipe sharing, and peer support. Participation is entirely optional � never required.
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Delivery Coverage Area
22 cities live on September 1, 2026 � Expanding quarterly

Covered Cities & Regions

Click a city to see delivery zones and slot availability

22 cities � 4 continents
🇨🇦Toronto Ontario, Canada Sept 1
🇬🇧London England, UK Sept 1
🇳🇬Lagos Nigeria Sept 1
🇰🇪Nairobi Kenya Sept 1
🇬🇭Accra Ghana Sept 1
🇬🇧Birmingham England, UK Sept 1
🇨🇦Montr�al Qu�bec, Canada Sept 1
🇬🇧Manchester England, UK Sept 1
🇨🇦Vancouver BC, Canada Sept 1
🇳🇬Abuja Nigeria Q4 2026
🇺🇬Kampala Uganda Q4 2026
🇹🇿Dar es Salaam Tanzania 2027
📍 Toronto delivery zones: M5V, M4K, M6H, M3J, M2N, M1B � covering all 25 city districts. Estimated delivery accuracy: 98.6%. Partners: FreshRoute Logistics, GreenDelivery Co. Contact local hub: toronto.hub@myissuescharity.com
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Your Account Status
Your current membership, delivery preferences, and programme standing
Monthly Membership Options
One community programme � three ways to participate based on your circumstances

Community Membership Structure

Everyone receives identical service � Your payment method does not affect what you receive

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Member Contribution
$10/month
Standard
?Full weekly delivery
?All dietary accommodations
?Larissa support
?Basket customisation
?Pause / skip anytime
?Privacy guaranteed
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Supporter Member
$25+/month
Community Donor
?All standard benefits
?Your extra funds sponsor others
?Donor impact report monthly
?Named in programme ledger
?Donor appreciation updates
?Tax receipt issued
No tier affects delivery quality. Every member household � regardless of how they pay � receives the exact same basket size, delivery priority, and programme support. The only difference is the source of the membership contribution. There are no premium baskets, no upgraded deliveries, and no visible markers of payment status on any packaging.